Refund Policy

ITExamShop provides the most valid and valuable practice exam with actual exam questions and answers for IT certification exams, including 100% passing guarantee. Choose ITExamShop pdf file and read all the Q&As carefully, we can assure that you can benefit from ITExamShop exam questions in the first attempt.

100% Money Back Included

ITExamShop enhance the confidence of passing the required IT certification exams. Not only 100% passing guarantee is provided, ITExamShop also have 100% money back policy. If fail the IT certification exams, mostly, think that ITExamShop do not help you with the preparation any more, please ask for the money back.

Refund Items

100% Money Back Means The Purchase Fee Back

100% money back means the purchase fee, not includes other accounts, expecially, the exam fee is not included.

100% Money Back is Valid In 3 Months

After the payment of IT certification exams, you can instant download the learning materials online. Please make sure you can start the learning at once, and also please make sure you have spent enough time to read and understand the exam questions carefully. If you take your exam and failed in 3 months, send your failed score report, then you can have payment refund or choose another exam insead of failed exam payment refund.

100% Money Back is only for Failed Exam

100% money back is only for failed exam. Some customers purchased multiple products in one order but when failed one of them, he/she asked for the full refund of the whole order, or, still have taken the exam but do not want to register any more. It is unreasonable. Customers only can ask for the money back for failed exam.

100% Money Back only If You failed

Full Refund only if you failed your IT certification exams with ITExamShop products. Someone asked for refund because some others, such as his/her friend failed. ITExamShop full refund policy is only for the customers who purchase our products and failed in 3 months.

100% Money Back Can Not Be Agree In 3 Hours

100% Money Back can not be agree in 3 hours. This means that if due to any reason you are not able to pass the actual exam even after using our product in 3 hours, we will reimburse the full refund of the failed exam you spent on our products. You just need to mail us your score report along with your account information to address listed below within 7 days of exam.

100% Money Back is not available because of the software version problem

ITExamShop provides customers with pdf file and software. The pdf file can instant download, the software is free, which will be sent via mail during working time. Due to the software is free, any problems cuased by software version, we will not give 100% money back.