Microsoft Dynamics 365 for Sales Preparation Materials Updated MB-210 Exam Questions

1. DRAG DROP

You need to create invoices for all customers.

Which products should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

2. HOTSPOT

You need to manage existing RFQs.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

3. HOTSPOT

You need to create and configure access to the Orders report and the Discounts by Number of Employees report.

What should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

4. HOTSPOT

You are a Dynamics 365 Sales administrator. The sales team has questions about competitor tracking.

You need to provide answers to the questions from the sales team.

How should you respond? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

5. HOTSPOT

You need to configure the credit and reference screening playbook to meet the requirements.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

6. You need to configure a phone call activity for the dean.

To which value should you set the value of the Call With field?

7. You work for a company using Dynamics 365 for Sales.

When customers call the company, they must provide their quote number. Customers report that quote numbers are too long.

You need to shorten quote numbers to the minimum possible length.

What should you do?

8. A salesperson sends an active quote to a customer. The customer requests another quote that includes the original details from the opportunity.

You need to create multiple quotes.

What should you do?

9. You need to enter information about VendorZ into the system.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

10. You are creating orders from quotes in Dynamics 365.

In some circumstances, customers no longer require an order. In other circumstances, your company delivers the order.

You need to ensure that closed orders use existing functionality to reflect the circumstances.

Which two methods of closing an order are available out of the box? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

11. A company plans to close early on the last day of the month for an employee celebration.

You need to configure Dynamics 365 to prevent scheduling of sales support resources for that day.

Which feature should you use?

12. DRAG DROP

You need to ensure that new managers receive the information they need.

What should you do? To answer, drag the appropriate actions to the correct information. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

13. HOTSPOT

You need to configure territories and membership.

Which configurations should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

14. HOTSPOT

You are a sales representative and use Dynamics 565 Sales.

You are working with the following lead record:





Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic. NOTE: Each correct selection is worth one point.

15. You need to configure the system for all the large quantity pricing requirements.

What should you do?

16. DRAG DROP

You manage a Dynamics 365 environment for Sales.

You create the following rule items to respond to inbound emails from potential customers:

✑ Emails that contain the words support or help must create a new high-priority case.

✑ Emails that contain the words buy or purchase must create a warm-lead record.

The words buy and purchase are more important than support or help.

✑ Emails that specifically mention ProductA must always create a hot lead for that product regardless of other words mentioned.

✑ If none of the targeted words are present in an email, a cold lead must be created.

You need to configure the order in which rule items are processed.

In which order should you run the rule items? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

17. You manage a Dynamics 365 environment. Salespeople use a template from the Sales Hub to create quotes.

A member of the sales team requests that you change the order in which columns display in customer quotes.

You need to modify the quote template.

What should you use?

18. HOTSPOT

You need to configure group sales discounts for alumni.

Which discount type parameters should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

19. DRAG DROP

You use products with properties for your opportunities in Dynamics 365.

You are adding a new product to your product catalog.

You need to create the product with a new set of properties.

Which Three product catalog components should you configure in sequence? To answer, move the appropriate components from the list of components to the answer area and arrange them in the correct order.

20. You need to ensure that sales numbers reflect the accounting calendar.

What should you configure?

21. HOTSPOT

You need to create visualizations for managers.

What should you configure? To answer, select the appropriate options In the answer area. NOTE: Each correct selection is worth one point.

22. You need to choose where to enter the other show names in the system. Where should you add the shows?

23. HOTSPOT

A customer places an order that includes all of the products from a previous order.

You need to add products from the previous order to the new order.

From which sources can you retrieve the list of products? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

24. You need to create a chart for the athletic director.

What should you do?

25. You need to process CompanyB's order.

What should you do?

26. A company plans to move their headquarters from the United States to Europe.

You need to round all currency values to four decimal places and display the correct currency symbol.

Solution: Change the currency decimal precision and currency display options.

Does the solution meet the goal?

27. DRAG DROP

You are setting up a product catalog in Dynamics 365 Sales.

You must set up the following promotions in the product catalog:

✑ Customers receive a free bag of chips when they purchase one can of soda.

✑ Soda has different prices based on whether customers buy a can, a six-pack, or a case.

✑ Customers receive an additional 10 percent off a purchase of 10 case of soda.

You need to set up the promotions.

Which feature should you configure? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

28. You manage a default Dynamics 365 for Sales environment. You are configuring a sales dashboard.

You need to create an interactive dashboard.

Which three entities can you use? Each correct answer presents c complete solution. NOTE: Each correct selection is worth one point.

29. A company uses Dynamics 365 for Sales.

You must track a competitor to help your company win a sale.

You need to associate the competitor with a Dynamics 365 entity.

To which type of entity can you associate the competitor?