Hot Business Analysis Certification CBAP Exam Questions

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Certified Business Analysis Professional CBAP certification exam is a hot business analysis certification which demonstrates you have the knowledge, competencies and experience as a highly effective business analysis professional. We have good CBAP exam questions online for ensuring that you can pass CBAP certification exam in the first attempt. IIBA Certification CBAP practice exam provide real CBAP exam questions with accurate answers, you can read the IIBA CBAP exam questions and answers with PDF file. Get the real CBAP exam questions to complete Certified Business Analysis Professional certification exam now.

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1. A business analyst (BA) works for an organization that is moving from a waterfall methodology to an agile approach. This causes new challenges and opportunities for the BA.

Which business analysis planning and monitoring element is most impacted by the organization's change?

Timing of business analysis work

Conflict and issue management

Technology and infrastructure

Solution scope

2. A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their opinions.

Even after dozens of reviews, some stakeholders refuse to sign off on the requirements specification documents because of a few questionable requirements. This puts the projects at risk and creates tension between the participants .

What should the lead BA do first?

Escalate the problem to the executive management

Set limits on duration of sign-offs and the number of reviews

Track approvals al the level of individual requirements

Offer the stakeholders incentives to sign off documents sooner

3. Your organization is using a plan-driven approach to business analysis.

What characteristic must be true of changes in the approach that your organization is using?

All the changes only occur if they are less than an agreed factor, such as ten percent of the solution's overall cost or a percentage of the project's schedule.

All the changes only occur if they are less than ten percent of the solution's overall cost.

All the changes only occur if they are genuinely necessary.

Changes are generally not permitted in the plan-driven approach to business analysis.

4. Which of the following charts is described in the statement below?

"It shows the causes of a certain event. A common use of this diagram is to identify potential factors causing an overall effect. It helps identify causal factors and contributing causes."

Ishikawa

Flowchart

Process configuration chart

Control chart

5. Which of the following defines the deliverable the customer is expecting?

Project charter

Procurement management plan

Product scope statement

Project network diagram

6. During the testing phase, a new requirement surfaced and the stakeholder asked the developer to modify the code without informing the Business analyst (BA). The BA became aware of the new functionality after a defect was raised against another component of the design.

The BA can keep this situation from occurring in the future by creating a:

risk strategy.

prioritization approach.

change control process.

stakeholder engagement plan.

7. You are the business analyst for your organization and are preparing for the conduct elicitation activities. You'll have six inputs as you prepare for this activity.

Which one of the following is not a valid input for the requirements elicitation activity?

Requirements management plan

Documented elicitation results

Solution scope

Business need

8. A business analyst (BA) is responsible for analyzing the effectiveness of a railway ticket booting system. The BA prepared a report based on observations of the booking clerk over two days (Monday and Wednesday). According to the information gathered, the booking clerk is underutilized and spends a lot of die time waiting for customers .

What should the BA do next?

Verify the expected value and its perceived performance

Conduct further analysis to protect against false information based on insufficient data

Propose a change in the organizational chart to give the clerk more responsibilities

Benchmark the clerk's performance against other roles and other companies

9. You are the business analyst for your organization and are planning the business analysis approach. One of the techniques you are considering for this undertaking is to rate the available methodologies against the organizational needs and objectives.

Which of the following terms describes the business analysis technique that you are currently considering in this scenario?

Structured walkthrough

Decision analysis

Cause-and-effect analysis

Process modeling

10. A business analyst (BA) is preparing for observation. A passive approach has been selected for establishing performance metrics .

What should be identic for the next step?

Performance measures

Dependencies

Participants

Communication channels

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11. In risk analysis, which of the following can be identified as a consequence of a disaster?

Loss of operating capability

Loss of goodwill

Loss of competitive edge

Loss of stockholder confidence

12. You are the business analyst for THY Organization and you have gathered the requirements. You have presented the requirements to the stakeholders and they have approved your requirements.

You are now working with Francie on recording the dependencies and relationships for each of the requirements.

Why would you want to record the dependencies and relationships for the requirements?

To help determine the sequence in which requirements are to be addressed.

To help determine which requirements carry the most risk.

To help determine the total cost for the solution to be implemented.

To help determine the total time for the solution to be implemented.

13. A business analyst (BA) in a large financial institution, responsible for the management of requirements, has completed all the activities related to tracing requirements and is now pursuing to maintain them. The BA has identified a large number of requirements which have long term reuse and is now looking for guidance to manage these requirements.

Which of the following will indicate how requirements will be managed for reuse?

Legal Regulatory Information

Architectural Repositories

Information Management Approach

Business Rules Analysis

14. A company that specialized in manufacturing vending machines for books has been in business for 10 years. As the e-book and online retailing grow, the company perceived that a change is required to respond to the new emerging market forces. However, the change should focus on reusability as much as possible to reduce expenses. After analyzing the current state with the business subject matter experts, the business analyst

(BA) proposed investing in a new business line of vending machines that sell pay per use mobile device phone fast charging stations.

Due to the urgency of this change, the BA was asked to finalize requirements elicitation in the shortest possible time.

The BA was able to complete requirements elicitation activities in a short period of time .

Which type of elicitation approach did the BA use?

Experiment

Collaborative

Estimation

Research

15. A company finalized the implementation of a new, corporate-wide database. After nearly three months of operation, the solution is repeatedly producing invalid outputs. A business analyst (BA) has been asked to investigate the solution's problem. The BA has been able to find several instances where the outputs from the solution are below an acceptable level of quality.

Which of the following techniques should the BA use to identify the solution limitations?

Risk Analysis and Management

Root Cause Analysis

Acceptance and Evaluation Criteria

Business Rules Analysis

16. Which of the following is NOT a component of flowchart?

Forks

Attributes

Activities

Joins

17. An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year.

Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these goals.

A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:

• Total annual premium the customer has with the company (Financial worth)

• Time with the insurance company (Loyalty)

Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer's overall premium:

The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:

What did the BA create to ensure that everyone who needed to be included had been?

Onion diagram

Concept model

Capability diagram

Context model

18. Which of the following are directed conversations for gathering ideas, opinions about a product, service, problem, or opportunity?

Interviews

Group discussions

Feedback loops

Focus groups

19. You are the business analyst for a large project in your organization. You are working with Ben to create requirements packages to present to the stakeholders, the business analyst team, and to the project manager. Ben wants to know why you're creating requirements packages.

What's the primary goal of developing a requirements package?

To convey the cost, schedule, and risk information clearly

To convey information clearly and in an understandable fashion

To present the requirements in packages that are easy for the project team to accomplish in their project execution

To help the project manager create the work breakdown structure

20. What type of interview is the most common as part of requirements elicitation?

Many-to-one

Many-to-many

One-to-one

One-to-many

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21. The company's mobile application platform must support real time integrate with the following third party systems:

A GPS System

B Postal Code Validation

What is the appropriate model type to assist the stakeholders in testing the performance and visual aspects of requirements 3 through 11?

Process Model

Concept Model

Usability Prototype

Functional Prototype

22. You are the business analyst for your organization and need a method to requirements elicitation from nearly 12,000 stakeholders. You want a method to quickly capture this group's feelings and thoughts to identify what the majority of this group needs and wants in a new solution your organization may create.

What requirements elicitation technique can be used in this scenario?

Interviews

Trend analysis

Focus groups

Surveys

23. You are the business analyst for your organization and are working with Virginia on the allocation of requirements for a new solution. You have assigned Virginia the task of breaking down the solution scope into smaller components for allocation.

What technique have you asked Virginia to complete in this scenario?

Decision analysis

Business rules analysis

Process modeling

Functional decomposition

24. After determining mat the enterprise culture was the driving force behind recent solution change decisions a business analyst (BA) has decided to conduct an enterprise-wide cultural assessment .

What information can the 8A expect to learn from the results?

Whether there will be an organizational impact as a result of the change

That changes to the enterprise culture will better drive its actions

That internal dependencies limit the performance of the entire solution

Whether the stakeholders view the solution as something beneficial

25. Which of the following diagrams is known as Ishikawa diagram?

Activity

Data-flow

Cost-Benefit

Cause-and Effect

26. A leading software manufacturing company has appointed a business analyst (BA) to ensure that requirements are managed effectively and efficiently. The BA discovered some missing functionality as well as some implemented functionality which are not supported by requirements.

Which of the following tasks did the BA use to discover the issues?

Define requirements architecture

Elicit requirements again

Evaluate requirement changes

Trace requirements

27. Which one of the following diagrams visualize the result of the root cause analysis study?

Activity diagrams

State diagrams

Tornado diagrams

Cause-and effect diagrams

28. Which solution scope technique can help the business analyst understand the scope of the work by breaking down the scope into smaller work products?

Interface analysis

User stories

Functional decomposition

Scope modeling

29. You are currently working on creating the activity list for an initiative in your organization.

What characteristic must be assigned to each task in your task list?

Procurement needs

Roles and responsibilities

Unique number

Risk level

30. Which of the following models defines the name of the data, data aliases, and description of system data?

Class model

Entity relationship

Data dictionary

CRUD matrix

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31. A sports wristwatch product manufacturer wants to add a blood sugar monitoring toolkit to the watch. Market research has confirmed that the most profitable segment of the manufacturer’s target customer is looking for this feature. The business analyst (BA) worked with the product owner to finalize the set of requirements and design options and then defined multiple approaches for implementing the feature. At this point, the solutions' team agreed that they were unable to accurately assess the merits of each of the proposed solutions.

What is the possible reason?

Requirements are not allocated to solution components

Too many approaches are dividing the team

Business needs are unclear to the team

Requirements and design options are not detailed enough

32. Enterprise analysis creates just five outputs.

Which one of the following is an output of the enterprise analysis tasks?

Assumptions and constraints

Stakeholder concerns

Solution performance assessment

Solution approach

33. A company that specialized in manufacturing vending machines for books has been in business for 10 years. As the e-book and online retailing grow, the company perceived that a change is required to respond to the new emerging market forces. However, the change should focus on reusability as much as possible to reduce expenses. After analyzing the current state with the business subject matter experts, the business analyst (BA) proposed investing in a new business line of vending machines that sell pay per use mobile device phone fast charging stations.

Due to the urgency of this change, the BA was asked to finalize requirements elicitation in the shortest possible time.

By proposing this change, what type of view did the BA use to analyze the current manufacturer's state?

Data-centric

Capability-centric

Process-centric

People-centric

34. There are 50 stakeholders in the current project .

How many communication channels exist in this project?

1200

1225

1500

500

35. You have identified a task in your task list that cannot be completed until the inspector for the project signs off on the initial deliverables.

The inspector's signoff on the initial deliverables is called what?

Assumption

Dependency

Milestone

Constraint

36. While defining what necessary conditions are required to achieve the business need for a highly regulated government client, a business analyst (BA) discovers that some legacy policies will either constrain or are insufficient to achieve value desired by the future state.

How should the BA proceed?

Modify the solution to comply with the policies

Identify an assumption about future state value

Model two future states, one with and another without these policies

Obtain approval to change the policies

37. Stakeholders have indicated concerns with the level of uncertainty they are willing to accept with the solution.

What type of analysis can the business analyst (BA) use to alleviate these concerns?

Gap

Financial

Requirements

Risk

38. Company A is a nation-wide leader in commercial demolition. Having just celebrated its 100th year of operations, the company decided to begin doing work internationally. The current system used for reporting company finances is unable to keep pace with the potential demands of doing work in geographically dispersed locations. Therefore, the company decided to replace its client-based Profit & Loss (P&L) reporting system with a more robust, web-based system. This will ensure transparency across the organization and enable better decision making.

The business analyst (BA) at Company A has recently completed several rounds of elicitation to determine the requirements for the new, web-based system. Over 1250 requirements were elicited. An initial Requirements Traceability Matrix (RTM) has been drafted, and a subset of the RTM can be seen below:

The BA will create a Data Model to meet which requirement?

Requirement ID F-R0002

Requirement ID FE10001

Requirement ID NFP0002

Requirement ID F-R0003

39. Paul has been asked to complete SWOT analysis for his solution scope .

What does SWOT analysis mean?

Strengths, Weaknesses, Opportunities, Time

Stakeholder Weaknesses, Organizational Threats

Stakeholders Weaknesses, Organization, Threats

Strengths, Weaknesses, Opportunities, Threats

40. When an organization is using a change-driven approach to business analysis, how are communications managed?

Communications in a change-driven approach to business analysis focus more on the frequency of communication.

Communications in a change-driven approach typically use face-to-face channels.

Communications in a change-driven approach focus more on formal communications.

Communications in a change-driven approach are all ad hoc.

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41. There are four inputs to the plan business analysis activities.

Which one of the following is not an input to the plan business analysis activities process?

List of identified risks

Organizational process assets

Business analysis approach

Stakeholder list, roles, and responsibilities

42. Which of the following terms is used to describe a major deliverable or key even in the project used to measure project progress?

Project life cycle

Phase

Achievement

Milestone

43. The performance of a newly implemented document management system is falling significantly short of the measures defined as part of the project. However, the business is recognizing some level of value from the system. The business analyst (BA) considers the only option available to the company to increase performance and determines that the cost of implementing the option is ten times higher than the expected benefits .

What should the BA recommend?

Continue with the implemented solution

Retire the implemented solution

Conduct elicitation

Plan stakeholder engagement

44. What is the purpose of the business case?

The business case helps the organization determine if they can justify the investment for the solution.

The business case helps the organization determine the duration and cost of the solution.

The business case helps the organization determine the cost of the solution.

The business case helps the organization determine if the solution is feasible.

45. Mark is the business analyst for his organization. Mark and his business analysis team have used the whiteboard to record the documentation as the result of requirements elicitation.

What must be done with this information if Mark uses a whiteboard?

The scribe must include the white board information as part of the minutes.

The business analyst must transfer the information to another medium before the whiteboard is erased.

The business analyst must document the white board information and get all participants' approval of the recording.

The regulator must approve the writings on the whiteboard.

46. What is the term used to describe the cost of the solution after the solution has been implemented in production by a vendor?

Total ownership costing

Lifecycle maintenance fees

Sustainability fees

Total cost of ownership

47. The solutes presented by a business analyst (BA) to the stakeholders eliminated the need to maintain different variations of ship-to-country and location-to-rout* for various freight carriers. Instead, the routing would use a standard carrier code, giving the business me flexibility to just ship to new countries without raising a change request to IT. which was the current road-block to business .

What opportunity did the BA present to the stakeholders?

Increase efficiencies

Decrease stakeholder involvement

increase access to information

Decrease project timeline

48. Fred's organization is using a plan-driven approach for the business analysis deliverables.

In this approach how will the requirements be captured?

Fred will use the appropriate documentation at the discretion of the business analysis team.

Fred will use the project management information system.

Fred will use whatever business analysis forms are most appropriate.

Fred will use standardized templates.

49. The BA is working on the design options for the future state at the martial arts organization. There are several design elements that need to be considered for the future state .

Which of the following design elements does the Activity Diagram address?

People who operate and maintain the solution

Operational business decisions to be made

Business processes to be performed and managed

Business policies and business rules

50. A business analyst (BA) is assigned to a project which has two main stakeholders: a highly regulated government agency and a less formal private company. To select the business analysis approach, the BA mi! conduct a meeting with representatives from each entity to decide on the level of formally needed for requirements and design specifications. During

the meeting, what should the BA’s strategy be?

Develop consensus on a tailored approach for formality

Use a formal approach to appeal to the government entity's higher authority

Employ the standard business analysis level of formality

Ask the government entity to accept a flexible collaborative approach

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51. Which of the following techniques involves determining and documenting the variance between business requirements and current capabilities?

Risk analysis

Schedule analysis

GAP analysis

Cost benefit analysis

52. A business analyst (BA) conducts a process analysis on the business analysis practices that were used on the previous major implementation. From this the BA identifies and documents that there are three improvement areas which would make the business analysis process more efficient.

In which business analysis artifact does the BA document these measures of improvement for the next piece of analysis work?

Skills assessment

Performance assessment

Engagement approach

Governance approach

53. Which of the following is the process of defining and analyzing the dangers to individuals, businesses, and government agencies posed by potential natural and human-caused adverse events?

Risk analysis

Risk identification

Risk management

Risk communication

54. You are the business analyst for the YGT Organization. You have just completed a capabilities gap assessment and have determined that your organization does not have the necessary resources and technology to seize a business opportunity.

What is the most likely course of action for the organization?

Hire additional resources.

Launch a new project.

Hire contractors to complete the project work.

Move onto the next opportunity.

55. The seminar administrator reviewed these three diagrams and asked the BA to create a fourth diagram to model the various levels that a trainee goes through (e.g., white belt to yellow belt yellow belt to green belt etc) .

What modeling technique will the BA use to create this diagram?

Decision modeling

State modeling

Concept modeling

Organizational modeling

56. A business analyst (BA) has engaged various groups from across the organization to define the business opportunity a potential project will address. The BA must consolidate the information collected from the groups.

The BA should ensure the business needs.

are traceable to their source stakeholders.

are articulated from the enterprise perspective.

describe the potential solutions that they will satisfy.

have minimal risk associated with them.

57. Which of the following phases is the first step towards creating a business continuity plan?

Business Continuity Plan Development

Scope and Plan Initiation

Business Impact Assessment

Plan Approval and Implementation

58. After the implementation of a new financial solution the business analyst (BA) observes that the performance of a solution does not meet the anticipated benefits detailed in the original business case .

What is a technique the BA can use to understand the reason for that?

Data flow diagram

Fishbone diagram

Business capability analysis

interface analysis

59. Management would like you to front-load the requirements with the most risk requirements.

Why would management prefer the risky requirements first in the prioritization?

So if the risk comes true the project will fail will little investment in the work.

So if the risk comes true then the project manager can mitigate the risk event.

So if the risk comes true they'll receive the reward as soon as possible.

So if the risk comes true then there's ample time to correct the problem.

60. You are the business analyst for your organization and you are completing the manage requirements traceability process. You are tracking the requirements to determine how the requirements are interrelated with one another and with the actual delivery of the project scope.

There are actually three reasons why the business analyst should trace requirements.

Which one of the following is not one of the three reasons why trace requirements is useful?

Impact analysis

Requirements coverage

Requirements allocation

Quality control

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